Terms of service

Terms of Service

This website is operated by Aja Nova Organic Limited. By accessing our site or purchasing from us, you agree to the following terms.

1. General Conditions
You must be at least 18 years old, or have permission from a parent or guardian, to use this site.

We reserve the right to refuse service, cancel orders, or limit quantities at any time.

You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws.

2. Products & Use
We sell natural food products, including herbal infusions and superfood blends.

All information provided is for general purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.

You are responsible for checking ingredients for allergens and ensuring products are suitable for your use. If unsure, seek professional advice before use.

3. Orders & Accuracy
We reserve the right to:

  • Refuse or cancel any order

  • Limit purchase quantities

  • Correct errors in pricing, descriptions, or availability

If an order is affected, we will attempt to notify you.

4. Pricing & Payment
All prices are listed in GBP (£).

We are not VAT registered, therefore VAT is not charged.

Prices and product availability may change at any time without notice.

5. Delivery
Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by couriers or external factors. Customers must provide accurate delivery details and ensure orders can be received.

6. Returns & Refunds
Returns are handled in accordance with our Returns Policy.

Due to the nature of our products, we do not accept returns of opened or unsealed items.

7. Product Responsibility
Responsibility for products transfers to the customer upon delivery.

We are not liable for issues arising from:

  • Improper storage

  • Misuse

  • Failure to check ingredients or suitability

8. Intellectual Property
All content on this site, including branding, text, and images, remains the property of Aja Nova Organic and may not be used without permission.

9. Liability
To the fullest extent permitted by law, Aja Nova Organic is not liable for indirect or consequential damages arising from use of our products or website.

Nothing in these terms affects your statutory rights.

10. Changes to Terms
We may update these terms at any time. Continued use of the site constitutes acceptance of any changes.

11. Governing Law
These terms are governed by the laws of England and Wales.

12. Contact

Aja Nova Organic Limited
Company Number: 13521875
Registered Address: 124 City road, Islington, London, EC1V2NX
For enquiries: info@ajanova.com